1. Data protection at a glance
The following notices provide a simple overview of what happens to your personal data when you visit our website. Personal data are all data with which you can be personally identified. You will find detailed information about data protection in our privacy statement listed under this text.
Data collection on our website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. The website operator’s contact details can be found in the legal notice of this website.
How do we collect your data?
On the one hand, your data are collected when you communicate it to us. This may be data that you fill in a contact form, for example.
Other data are automatically collected by our IT systems when you visit our website. These are mainly technical data (e.g. internet browser, operating system or time of page visit). This data are collected automatically as soon as you enter our website.
What do we use your data for?
Part of the data is collected in order to ensure the website is delivered accurately. Other data can be used to analyse your user behaviour.
What rights do you have regarding your data?
You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction, blocking or deletion of this data. You can contact us at any time at the address given in the legal notice if you have any further questions about data protection. You also have the right of appeal to the competent supervisory authority.
2. General notices and mandatory information
The operators of this website take the protection of your personal data very seriously. We treat your personal data with confidentiality in compliance with the legal regulations and this privacy statement.
When you use this website, various personal data are collected. Personal data are data with which you can be personally identified.
This privacy statement explains which data we collect and what we use it for. It also explains how and for what purpose this is done.
We would like to emphasise that data transmission over the Internet (e.g. communication by e-mail) may have security gaps. It is not possible to guarantee absolute protection of data against access by third parties.
Note on the data controller
The data controller for data processing on this website is:
44791 Bochum, Germany
Telephone: +49 (0)234 973380
The data controller is the natural or legal person who alone or together with others decides on the purposes and means of processing personal data (e.g. names, e-mail addresses).
Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You may revoke any consent you have already given at any time. All you need to do is send an informal message to us by e-mail. The legality of the data processing up to the revocation remains unaffected by the revocation.
The right to complain to the relevant supervisory authorities
In the event of breaches of data protection law, the data subject has a right of appeal to the competent supervisory authority. The
competent supervisory authority for data protection issues is the data protection officer of the federal state in which our company
is based. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
Right to data transferability
You have the right to have data, which we process automatically based on your consent or in fulfilment of a contract, handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another data controller, this will only take place if it is technically feasible.
SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Access, blocking, erasure
Within the scope of applicable statutory provisions, you have the right to free information about your stored personal data, their source and recipient, and the purpose of data processing and, if necessary, a right to rectification, blocking or erasure of these data.
You can contact us at any time at the address given in the imprint if you have any further questions on the subject of personal data.
3. Data protection officer
Data protection officer required by law
We have appointed a data protection officer for our company.
Plus Advise Service Support Solutions
Berliner Allee 57
40212 Düsseldorf, Germany
Telephone: +49 (0) 211 86323450
4. Data collection on our website
The webpages partially use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses.
Cookies help us to make our website more user friendly, more effective and more secure. Cookies are small text files which are placed on your computer and stored in your browser.
Most of the cookies used by us are so-called “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain stored on your terminal equipment until you erase them. These cookies enable us to recognise your browser at your next visit.
You can customise your browser in such a way that you are informed of the placement of cookies and permit cookies only in individual cases, block the acceptance of cookies for certain cases or generally as well as activate the automatic deletion of cookies when the browser is closed. Deactivating cookies may limit the functionality of this website.
Cookies, which are necessary to carry out the electronic communication process or to provide certain functions desired by you (e.g. shopping basket function), are stored based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the storage of cookies for technically accurate and optimised provision of his services. As far as other cookies (e.g. cookies for analysing your surfing behaviour) are stored, these will be treated separately in this privacy statement.
Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. This is information about the:
- browser type and browser version
- operating system used
- referrer URL
- host name of the accessing computer
- the time of the server request
- IP address
These data are not combined with other data sources.
Data processing is lawful under Article 6(1)(f) GDPR, which permits the processing of data for the purpose of performing a contract or of taking steps prior to entering into a contract.
If you would like to send any questions to us using this contact form, the information you enter in the form (including any contact data you provide) will be stored by us for the purpose of dealing with your enquiry and any follow-up questions which may arise.
We do not disclose these data without your consent.
Data entered in the contact form are processed exclusively with your consent (Art. 6(1)(a) GDPR). You may withdraw this consent at any time. All you need to do is send us an informal e-mail. Withdrawal of consent does not affect the lawfulness of processing operations undertaken with your consent prior to the withdrawal of such consent.
The data entered in the contact form will be held by us until you ask us to erase them, you withdraw your consent to storage or the purpose for which data have been stored no longer applies (e.g. after finally processing your enquiry). Mandatory legal provisions – including but not limited to retention periods – remain unaffected.
5. Plug-ins and tools
This page uses the Google Maps map service via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Your IP address must be stored in order to use the Google Maps function. This information is usually sent to and stored on a Google server in the USA. The provider of this website has no influence on this data transmission.
Google Maps are used in order to present our online offers in an interesting way and to make it easier to find the locations given on our website. This is a legitimate interest within the meaning of Art. 6(1)(f) GDPR.
This website uses functions of the web analysis service Google Analytics. The provider of this service is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics enables the website operator to analyze the behavior patterns of website visitors. To that end, the website operator receives a variety of user data, such as pages accessed, time spent on the page, the utilized operating system and the user’s origin. Google may consolidate these data in a profile that is allocated to the respective user or the user’s device.
Furthermore, Google Analytics allows us to record your mouse and scroll movements and clicks, among other things. Google Analytics uses various modeling approaches to augment the collected data sets and uses machine learning technologies in data analysis.
Google Analytics uses technologies that make the recognition of the user for the purpose of analyzing the user behavior patterns (e.g., cookies or device fingerprinting). The website use information recorded by Google is, as a rule transferred to a Google server in the United States, where it is stored.
This analysis tool is used on the basis of Art. 6(1)(f) GDPR. The operator of this website has a legitimate interest in the analysis of user patterns to optimize both, the services offered online and the operator’s advertising activities. If a corresponding agreement has been requested (e.g., an agreement to the storage of cookies), the processing takes place exclusively on the basis of Art. 6(1)(a) GDPR; the agreement can be revoked at any time.
Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.
On this website, we have activated the IP anonymization function. As a result, your IP address will be abbreviated by Google within the member states of the European Union or in other states that have ratified the Convention on the European Economic Area prior to its transmission to the United States. The full IP address will be transmitted to one of Google’s servers in the United States and abbreviated there only in exceptional cases. On behalf of the operator of this website, Google shall use this information to analyze your use of this website to generate reports on website activities and to render other services to the operator of this website that are related to the use of the website and the Internet. The IP address transmitted in conjunction with Google Analytics from your browser shall not be merged with other data in Google’s possession.
You can prevent the recording and processing of your data by Google by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
For more information about the handling of user data by Google Analytics, please consult Google’s Data Privacy Declaration at: https://support.google.com/analytics/answer/6004245?hl=en.
Contract data processing
We have executed a contract data processing agreement with Google and are implementing the stringent provisions of the German data protection agencies to the fullest when using Google Analytics.
Demographic parameters provided by Google Analytics
This website uses the “demographic characteristics” function of Google Analytics, to be able to display to the website visitor compatible ads within the Google advertising network. This allows reports to be created that contain information about the age, gender, and interests of the website visitors. The sources of this information are interest-related advertising by Google as well as visitor data obtained from third-party providers. This data cannot be allocated to a specific individual. You have the option to deactivate this function at any time by making pertinent settings changes for advertising in your Google account or you can generally prohibit the recording of your data by Google Analytics as explained in section “Objection to the recording of data”.
Data on the user or incident level stored by Google linked to cookies, user IDs or advertising IDs (e.g., DoubleClick cookies, Android advertising ID) will be anonymized or deleted after 2 months. For details, please click the following link: https://support.google.com/analytics/answer/7667196?hl=en
The website operator uses Google Ads. Google Ads is an online promotional program of Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Ads enables us to display ads in the Google search engine or on third-party websites, if the user enters certain search terms into Google (keyword targeting). It is also possible to place targeted ads based on the user data Google has in its possession (e.g., location data and interests; target group targeting). As the website operator, we can analyze these data quantitatively, for instance by analyzing which search terms resulted in the display of our ads and how many ads led to respective clicks.
The use of Google Ads is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in marketing the operator’s services and products as effectively as possible.
Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: https://policies.google.com/privacy/frameworks and https://privacy.google.com/businesses/controllerterms/mccs/.